Privacy Policy

Last updated: December 10, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and explains Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Caliber Technologies, LLC, operating the Caliber Platform and related services.

  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

  • Country refers to the United States.

  • Device means any device that can access the Service such as a computer, mobile phone, or digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the websites, applications, and related services operated by the Company, including the Caliber Platform.

  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to the Company’s primary marketing and product websites for Caliber Platform, including any subdomains (for example, https://caliberplatform.com and related sites).

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Company name
  • Role or job title
  • Usage Data

This will generally be collected when You:

  • Submit a contact form or demo request.
  • Subscribe to updates or a mailing list.
  • Interact with in-product forms, onboarding, or support channels.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as:

  • Your Device’s Internet Protocol address (IP address)
  • Browser type and version
  • The pages of our Service that You visit
  • The time and date of Your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When You access the Service on a mobile device, We may collect information such as:

  • Type of mobile device used
  • Mobile device unique ID
  • IP address of the mobile device
  • Mobile operating system
  • Type of mobile Internet browser
  • Unique device identifiers
  • Other diagnostic data

We may also collect information that Your browser sends whenever You visit the Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Technologies We may use include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of the Service may not function correctly.
  • Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company to count users who have visited certain pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies:

  • Persistent Cookies remain on Your Device when You go offline.
  • Session Cookies are deleted as soon as You close Your web browser.

We may use both types for purposes such as:

  • Necessary / Essential Cookies

    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use its features. They help to authenticate users and prevent fraudulent use of accounts.

  • Preference / Functionality Cookies

    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies remember choices You make (such as language or region) and provide enhanced, more personal features.

  • Analytics Cookies

    • Type: Persistent Cookies
    • Administered by: Third parties (e.g., analytics providers)
    • Purpose: These Cookies help Us understand how the Service is used, which pages are most frequently visited, and how users interact with features, so We can improve performance and usability.

You can manage or disable Cookies in Your browser settings. However, certain features of the Service may not function properly if Cookies are disabled.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including to monitor usage and ensure availability and security.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service available to registered users.

  • For the performance of a contract: the development, compliance, and performance of any contract for products, services, or subscriptions You have purchased or otherwise agreed to with Us through the Service.

  • To contact You: To contact You by email, phone, or other equivalent forms of electronic communication regarding updates, support, changes to the Service, or other information related to Your use of the Service.

  • To provide You with information: To provide You with news, insights, and information about features, services, or events which are similar to those that You have already engaged with, unless You have opted out of such communications.

  • To manage Your requests: To attend to and manage Your support, demo, or information requests to Us.

  • For business analysis and improvement: To perform data analysis, identify usage trends, evaluate the effectiveness of features or campaigns, and improve Our Service, products, and user experience.

  • For business transfers: To evaluate or conduct a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of Our assets, in which Personal Data held by Us about Service users is among the transferred assets.

  • For other purposes: We may use Your information for other purposes compatible with the above, such as improving security, training internal teams, or developing new features. Where required by law, We will obtain Your consent before using Personal Data for materially different purposes.

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of the Service, provide infrastructure, send communications, or support product functionality.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.

  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with business partners (for example, integration or implementation partners) to offer You certain services, integrations, or joint offerings.

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

We do not sell Your Personal Data for monetary consideration.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy, including to:

  • Provide and maintain the Service.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce Our agreements and policies.

Usage Data is generally retained for a shorter period, except where it is used to strengthen security, to improve the functionality of the Service, or where We are legally obligated to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where the parties involved in the processing are located. It may be transferred to — and maintained on — servers located outside of Your state, province, or country where data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, We will take reasonable steps to ensure adequate safeguards are in place to protect Your Personal Data in accordance with this Privacy Policy.

Your Rights

Depending on Your location and applicable law, You may have rights regarding Your Personal Data, including:

  • The right to access, update, or delete the information We have on You.
  • The right to correct inaccurate or incomplete personal information.
  • The right to object to or restrict processing in certain circumstances.
  • The right, where applicable, to data portability.

To exercise these rights, You may contact Us using the details provided below. We may need to verify Your identity before responding to such requests.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use appropriate technical and organizational measures designed to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to individuals under the age of 13, and We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and become aware that Your child has provided Us with Personal Data, please contact Us. If We learn that We have collected Personal Data from anyone under 13 without verifiable parental consent, We will take steps to remove that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the “Last updated” date above.

Changes to this Privacy Policy are effective when they are posted on this page. Where required by law, We will inform You of material changes through appropriate channels.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy or would like to exercise Your rights, You can contact us: